Frequently Asked Questions
Rope light is a round PVC/PU tube with LEDs embedded inside, creating a 360° glow that’s durable and great for outlines and outdoor accents. Strip light is a flat PCB with LEDs on top, meant for linear, directional lighting and installs into channels more easily.
Our products are crafted using premium materials and innovative technology to ensure high quality and reliability.
Yes—choose models rated IP65–IP67 for damp/wet locations. Always seal cut ends with the included end caps and use outdoor-rated power supplies.
Yes — but only at the designated cut points (for example every 18-36 inches depending on the SKU). Cutting elsewhere can damage the product and void the warranty.
Many are, but check the dimming compatibility on the product page. Use a triac/MLV dimmer for 120V rope lights or a PWM/low-voltage dimmer for 12/24V models.