Rope light is a round PVC/PU tube with LEDs embedded inside, creating a 360° glow that’s durable and great for outlines and outdoor accents. Strip light is a flat PCB with LEDs on top, meant for linear, directional lighting and installs into channels more easily.

Our products are crafted using premium materials and innovative technology to ensure high quality and reliability.

Yes—choose models rated IP65–IP67 for damp/wet locations. Always seal cut ends with the included end caps and use outdoor-rated power supplies.

Yes — but only at the designated cut points (for example every 18-36 inches depending on the SKU). Cutting elsewhere can damage the product and void the warranty

Many are, but check the dimming compatibility on the product page. Use a triac/MLV dimmer for 120V rope lights or a PWM/low-voltage dimmer for 12/24V models.

We accept returns within 30 days of delivery (provided the products are unused and in original condition). Customised or specially-ordered items may have different terms. Make sure to refer to our Return & Refund Policy on the site for full details.

We offer shipping to multiple regions (please check the shipping policy for destination, cost, and estimated transit time). Shipping costs and delivery time will vary by destination. Shipping, taxes and discounts are calculated at checkout.

We accept major payment options including American Express, Visa, MasterCard, PayPal, Apple Pay, Google Pay and Shop Pay.

Our lighting products come with quality assurance built in via our manufacturing and materials. Specific warranty periods may vary by product—please refer to the Warranty section on the website for your specific item.

You can contact us at:

• Email: info@luceray.com
  
• Phone: (+1) 551-257-1528
  

We also have a dedicated Help Desk via the website for return requests, warranty, and general support.